219 Dundas Street East, Toronto, Ontario M5A 0V1, Canada
Our complimentary trial offer caters exclusively to fresh subscribers and comes with certain limitations. During the trial period, users are restricted to a maximum of five users and two desktop phones. Any hardware provided for the trial must be returned within 21 days upon trial cancellation to avoid additional charges.
Please note that SMS functionality is not accessible during the trial phase.
All plans are subject to Acceptable Use policies, ensuring fair and responsible usage.
Enhanced Business SMS is available, however, it's governed by our SMS/MMS content policies, including restrictions on volume and frequency. Additional charges may apply for automated, high-volume, or marketing SMS, known as TeleSyncs High Volume SMS.
Phone rental options are only applicable with a multi-year contract.
For professional implementations involving two users or more, specialized setup services are available.
Various taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes may apply. Please refer to our Taxes & Fees section for detailed information.
Additional toll-free minutes can be purchased as needed.
International calls will be billed according to the rates outlined in our international rates table. Calls to international toll-free numbers will be charged per minute based on the respective country's rate.
Mobile User extensions are intended solely for auxiliary purposes and should not be utilized for making or receiving phone calls. While adding a Mobile User extension incurs no additional charges, if such extensions are used for calls during a given month, charges equivalent to Digital Line rates will apply for that month.
Unlimited phone calls are confined to the US and Canada markets exclusively.
Please be aware that video recording features are not included. Additionally, storage retention policies apply.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.